how it works



Select and reserve your isafe unit

You can do this by simply phoning, texting or e-mailing us with the size required and your intended move-in date.



Sign your isafe contract

This is a simple and easy to complete form ... You will receive a copy as your record of the payment terms and conditions. For ID purposes your driving license/identity card will be required and you will be asked to complete a security questionnaire.



Get an access code

You can use your PIN (Personal Identification Number) to enter into the isafe control keypads.



Start to store

isafe offers a range of packing materials, boxes, bubble wrap, adhesive tape, marker pens etc. to make your self-storage much easier.

faq - our frequently asked questions about isafe.

What is self storage?

Self storage is a relatively recent service industry. Self storage centers have a selection of room sizes that you can hire from a locker of 1,28 m3 up to a room of 51 m3, short or long term. You bring your goods or possessions to the storage centre, lock them in the room and come and go as you please during opening hours. You are the only key holder. You can store almost anything unless it is perishable, live or flammable. The best way to find out how self storage works at isafe is to drop into our storage site. If it's not convenient to drop in please don't hesitate to contact us by telephone or email.

How does self storage at isafe work?

You can store your goods or possessions from as little as a week for as long as you need. Storage rooms can be reserved in advance to make sure the size you require is available on the day you need it. You can also easily switch to a smaller or larger room whilst in storage if you need to. Self storage at isafe is flexible, secure and hassle free, in fact it couldn't be any easier; our one-stop-shop approach means our storage experts will deal with any problem you might have. All our people are trained to help and advise you to make sure you get the best service and value for money.

What kind of security is in isafe's store?

We take the security of your goods and possessions extremely seriously. To protect them we have staffed reception, sophisticated alarm systems and 24hr CCTV surveillance. Access to our storage centre is strictly controlled. Also, you are the only one with access to your room, which is locked with a padlock owned by you.

Do I need my own padlock?

Yes, you need your own padlock to ensure that you are the sole key holder for your room and to ensure that your room is securely locked at all times. isafe stock a full range of high security padlocks in our store.

How much does it cost to store with isafe?

The price you pay is determined by the size of the room you need. As the rental charge is calculated according to the floor area of the storage room, the smaller the floor area the less you end up paying. Estimating the space you need isn't as simple and straightforward as it looks. It depends on:
- What you need to store
- How stackable it is
- What sort of access you will need since you may want to leave a walkway through the storage room to get to your possessions.

We can advise you on how to stack your goods and possessions to make maximum use of the space.

What is the minimum rental period?

You can store for as little or as long as you like. The minimum rental fee is one month.

Do I pay weekly or monthly?

We'll invoice you on a monthly basis, payable in advance. However, we only ask for seven days notice when you vacate your room and we refund to you any unused storage charges.

How long can I stay?

You are welcome to stay as long as you require.

How quickly can I move in?

You can move in on the same day as you make your enquiry (during office opening hours) providing that you have the relevant documentation needed to complete and sign your contract. ID is required which must be a photo ID (passport or driving license) and you will be asked to complete a security questionnaire. Payment of a deposit and the first invoice must be made prior to moving in.  Please check with the store team.

What do I need to open a contract?

ID is required (must be a photo ID such as passport or driving license). Payment of a deposit and the first invoice must be made prior to moving in.  Please check with the store team.

What kind of payment methods are available?

Most our customers choose to pay by direct debit.

Do I need insurance?

Insurance is optional. isafe offers a tailored insurance according to your needs. Please ask your store team for more details.

How often can I have access to my goods?

You can come and go within the availability option you have contracted.

How do I get my goods to you?

You have to bring your belongings to the storage centre. We have ample car parking and large, private loading and a large unloading area.

Can I transfer to another room if I need more or less space?

You can easily move to another size room at any time, depending on your storage requirements and the availability of other room sizes in the store.

Do you offer storage for businesses?

Yes, we offer flexible contracts for short or long term Self Storage. There is no minimum stay. We guarantee our business customers will have fixed prices for a minimum of 12 months. Great business rates available. Please contact isafe for details.

What if I have reserved and my plans are delayed?

That is no problem just let us know about the changes and we will extend your reservation.

Can I reserve online?

Not yet.However you can reserve a unit by calling us either by phone or sending an e-mail.

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